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Staff

Cloverdale

We believe that the staff at Cloverdale are friendly, efficient and excellent in holistic caring.  The Senior Carers/Team Leaders are all very experienced and three of the four Team Leaders have NVQ Level 3  qualifications.

 

All new staff have to undertake the twelve week induction program as defined by the Care Quality Commission, our regulatory authority.  All our staff are trained to the defined mandatory standards with most having more than the mandatory training.  We encourage all our care staff to train to at least NVQ level 2.  

 

There is a Team Leader on duty at Cloverdale 24 hours, 7 days a week, and four other members of care staff on during the day and three at nighttimes.  Depending on occupancy levels the number of care staff is increased when needed.